EcoFlow DELTA 3 Portable Power Station

✅ Fastest Charging Speed: Full recharge in 56 minutes with 1500W AC input
✅ Versatile Charging Options: AC, Solar (500W MPPT), Car (800W), and Generator Charging
✅ Powerful Output: 1800W continuous, 3600W surge, supports 99% of home appliances
✅ X-Boost Technology: Powers appliances up to 2200W
✅ Ultra-Quiet Operation: 30dB at 600W, perfect for indoor and outdoor use
✅ Multi-Port Compatibility: 13 output ports, including USB-C (100W), USB-A (18W), Car Output, and AC Outlets
✅ Long Battery Life: LiFePO4 battery with 4000+ cycles
✅ UPS Functionality: <10ms switchover time for uninterrupted power supply
✅ App Connectivity: Monitor power usage and receive storm alerts remotely
✅ IP65 Waterproof Rating: Built for durability in outdoor environments
✅ 5-Year Warranty: Long-term reliability and peace of mind

EcoFlow DELTA 3 Specifications

EcoFlow Return & Refund Policy

Cancellation

Customers can request a full refund within 24 hours after placing an order on ecoflow.com.

Orders cannot be canceled more than 30 days after they are shipped.

Return

The return service is currently available to US orders only. 

If you are unsatisfied with your purchase, you may return the purchased items complete in their original packing within 30 days of receiving them for an exchange or refund.

If 30 days have passed since your purchase, we cannot offer a refund or exchange.

For quality issues, we will give you a full refund or one-time free replacement within 30 days of receiving the items.

Please collect the package first if your order has been shipped and you want to return it. Then contact our EcoFlow Support via sales@solarsunscape.com to obtain instructions to return.

Please note that a double shipping fee may be deducted from the original payment if you reject the shipments.

You’ll be charged for shipping in the event of a return on US orders.

Return Process

Contact EcoFlow Support at sales@solarsunscape.com to start the return process. Please provide them with proof of purchase, such as an invoice.

You will receive instructions on how to properly pack the products and return them to us. Please make sure all components are included in the package. 

Refund

After you have returned the product to our warehouse, we will issue a refund within 14 business days. You will be notified by email when your order is refunded. If you have not received the refund after 14 business days, please contact us via  sales@solarsunscape.com.

Please note that return shipping costs include shipping costs and handling fees.

Warranty Timeline

Exclusions & Limitations

This warranty does not apply:

· Non-quality related issues;

· Items purchased from unauthorized resellers;

· Purchases without valid proof of purchase;

· Items that have been refunded;

· Items that have expired their warranty period;

· Any defects or damages caused by misuse of products, unauthorized modification, dis-assembly or operation not in accordance with the official instructions or manuals;

· Any defects or damages caused by exposure to excessive heat, liquids or other external causes;

· Any defects or damages caused by reliability or compatibility issues when using unauthorized third-party parts;

· Lost or stolen products;

· Free products.

Valid Proof of Purchase

• A purchase order number made through ecoflow.com;
• Sales invoice or order confirmation email that clearly shows the description of the product, its price, and sales channel.

Warranty Registration

• Register your warranty at https://www.ecoflow.com/us/support/warranty 

Return Material Authorization (RMA) process

• Contact us at sales@solarsunscape.com or 1-888-271-9848
• If your item is eligible for an EcoFlow Warranty, you will receive a prepaid shipping label. Please follow the instructions provided by EcoFlow Support to properly pack the products and return them safely.
• Please note that we can only provide return shipping labels for return packages in the United States. For returns in other countries and areas, please contact EcoFlow Support at sales@solarsunscape.com for more details.

Replacement 

• In case of replacement, delivery of the replacement item will be arranged within 15 business days (subject to changes caused by force majeure) after confirming that the defective item has been received at our warehouse. The final resolution is subject to the availability of the replacement items.
• The replacement warranty will be covered by a period equal to the remaining warranty period of the original item. 

https://us.ecoflow.com/pages/warranty-policy