EcoFlow RIVER 2 Pro

Description

EcoFlow MR620-RIVER768-768Wh-120V-60HZ-Black-America

Key Features

What's in the Box?

RIVER 2 Pro, AC charging cable, car charging cable, DC5521 to DC5525 cable, user manual, app quick start guide, warranty card

Specifications

Capacity: 768Wh

Net Weight: Approximately 17.2lbs

Dimensions: 270 x 260 x 226mm

AC Input: 100-120V~50Hz/60Hz, 940W Max

Solar Input: 11-50V 13A, 220W Max

USB-C Input/Output: 5/9/12/15/20V 5A, 100W Max

DC Output: 12.6V, 10A/3A/3A, 126W Max

USB-A Output; 5V, 2.4A, 12W Max

AC Output: Pure Sine Wave, 800W total (surge 1600W), 120V ~ 50Hz/60Hz

Cell Chemistry: LFP

Cycle Life: 80%+ capacity after 3000 cycles

Discharge Temperature: 14°F to 113°F

Charge Temperature: 32°F to 113°F

Optimal Operating Temperature: 68°F to 86°F

Storage Temperature: 14°F to 113°F (68°F to 86°F is best)

Car Input: 12V/24V, 8A, 100W Max

DC5521 Output: 12.6V, 3A, 36W Max

App Control: Wi-Fi, Bluetooth

1. Using RIVER 2 Pro six times a week, 3000 full 100% cycles will last 9.6 years until it drops to 80%.
2. BMS includes over-voltage, overloading, over-temperature, short circuit, low-temperature, low voltage, and overcurrent.
3. When charging and discharging at high wattage, RIVER 2 Pro may make a noise up to 62db

Shipping & Returns

Shipping  & Return Policy

Shipping is FREE to the Continental United States. 

We do not ship internationally nor do we ship to Alaska, Hawaii, US Protectorates, P.O. Boxes, APO, FPO, or DPO addresses.

All orders must have a valid street address. Delivery to remote areas may incur additional costs up to $50-$200. Some remote locations deliveries may not be possible and alternative arrangements will need to be made which may incur additional charges.

It takes 3 to 5 days to process your order once it is received.

After your order leaves the warehouse, it typically takes 7 to 10 days to receive your product.

You can read more about our Shipping policy here.

EcoFlow offers a 30-day money back guarantee. You can read more about the Return policy here

Warranty

EcoFlow Warranty Policy

Warranty Timeline

Exclusions & Limitations
This warranty does not apply to:
· Non-quality related issues;
· Items purchased from unauthorized resellers;
· Purchases without valid proof of purchase;
· Items that have been refunded;
· Items that have expired their warranty period;
· Any defects or damages caused by misuse of products, unauthorized modification, dis-assembly or operation not in accordance with the official instructions or manuals;
· Any defects or damages caused by exposure to excessive heat, liquids or other external causes;
· Any defects or damages caused by reliability or compatibility issues when using unauthorized third-party parts;
· Lost or stolen products;
· Free products.

Valid Proof of Purchase
•    A purchase order number made through ecoflow.com;
•    Sales invoice or order confirmation email that clearly shows the description of the product, its price, and sales channel.

Warranty Registration
•    Register your warranty at https://www.ecoflow.com/us/support/warranty 

Return Material Authorization (RMA) process
•    Contact us at sales@solarsunscape.com or 1-888-271-9848
•    If your item is eligible for an EcoFlow Warranty, you will receive a prepaid shipping label. Please follow the instructions provided by EcoFlow Support to properly pack the products and return them safely.
•    Please note that we can only provide return shipping labels for return packages in the United States. For returns in other countries and areas, please contact EcoFlow Support at sales@solarsunscape.com for more details.

Replacement 
•    In case of replacement, delivery of the replacement item will be arranged within 15 business days (subject to changes caused by force majeure) after confirming that the defective item has been received at our warehouse. The final resolution is subject to the availability of the replacement items.
•    The replacement warranty will be covered by a period equal to the remaining warranty period of the original item.